Industry Solution · Healthcare

Your Digital Health Transformation. Secure, Integrated, and Always On

From hospital infrastructure to digital health integration — Elitery secures and manages critical healthcare IT systems so clinicians can focus on care while minimizing downtime.

The Stakes Have Never Been Higher for Indonesian Healthcare

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Patient Data at Risk

Healthcare institutions hold the most sensitive personal data including medical records, diagnoses, and patient history. Ransomware, data breaches, and insider threats put patient privacy and institutional compliance at serious risk.

UU PDP No. 27/2022 — Personal data protection and breach accountability
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Clinical Systems Cannot Afford Downtime

EMR, PACS, billing, and pharmacy systems operate 24/7. Any disruption directly impacts patient care, clinical decisions, and hospital operations. Without a reliable managed IT partner, downtime is not a matter of if. It is a matter of when.

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Legacy Infrastructure Blocking Digital Health

Many hospitals and healthcare facilities face mounting infrastructure challenges including high maintenance costs, security vulnerabilities, and lengthy procurement processes for physical servers. Without a modern, scalable IT foundation, digital health transformation stays perpetually delayed.

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Satu Sehat & BPJS Integration Complexity

Kemenkes mandates all healthcare facilities to integrate with Satu Sehat and BPJS systems. Meeting these requirements demands technical expertise, cloud infrastructure, and ongoing compliance management that most hospital IT teams do not have in-house.

End-to-End IT Managed Services Built for Healthcare

From securing patient data to ensuring clinical systems run without interruption. Every solution is designed around the operational realities of Indonesian healthcare institutions.

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Managed Cloud

Cloud Managed Services

Optimize, monitor, and scale your healthcare IT infrastructure with certified engineers operating 24/7. From migration of critical hospital systems to ongoing performance management. Ensuring high availability for EMR, PACS, billing, and digital health applications accessed by patients and clinicians around the clock.

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Cybersecurity

Managed Security Services

End-to-end cyber defense across endpoint, network, and cloud backed by a 24/7 SOC. Protecting patient data, clinical systems, and hospital networks from ransomware, data breaches, and unauthorized access. Fully aligned to UU PDP and Kemenkes data governance requirements.

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Business Continuity

Disaster Recovery as a Service

Clinical systems cannot afford to stop. Elicovery ensures rapid failover and data recovery for mission-critical hospital applications. Keeping EMR, pharmacy, and billing systems running even when primary infrastructure fails. Fully aligned to national data sovereignty requirements.

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Infrastructure

ElitCloud

A flexible private and public cloud infrastructure built for healthcare compliance and performance demands. Eliminate lengthy physical server procurement with a fully managed cloud environment. Choose from three deployment models: Public, Private at your site, or Private at Elitery's Tier IV Data Center.

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AI for Healthcare. Ready to Deploy.
No Experiments.

Elitery delivers AI solutions designed not for proof of concept — but for real healthcare operations. All built, deployed, and monitored end-to-end by Elitery.

Sovereign AI Ops — Agentic AI, Fully Managed

Most healthcare institutions stop at AI pilot projects. Elitery goes further — building, deploying, and governing AI agents that run in real clinical and administrative operations. Your patient data stays within your chosen infrastructure. Every agent operates with full audit trails. All costs tracked, attributed, and optimized.

On-Premise Private Cloud Public Cloud Your Choice. Your Control.
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AssessMap hospital workflows and identify highest-value AI opportunities from administrative automation to clinical knowledge management.
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BuildFirst AI agent live in 1 day. No code. No developers needed. No disruption to clinical operations.
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MonitorEvery agent, every output, every cost watched 24/7. Real-time alerts before issues reach hospital operations.
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OptimizeAgents get smarter over time. Costs go down. Control goes up.
AI Agent Development

Build AI Agents tailored to your business.

Design and deploy AI Agents connected to your enterprise knowledge, applications, and business processes.

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Business Process Automation

Automate repetitive workflows with AI.

Transform manual business processes into intelligent, automated workflows across your organization.

Use Cases Ready for Healthcare

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Knowledge Management

Elipedia — Knowledge Management System

Clinical SOPs, drug formularies, compliance procedures, and hospital policies — all centralized into one AI-powered assistant accessible to every staff member 24/7. Without depending on any specific division. Anytime, anywhere.

Features
AI-powered search across all hospital knowledge sources
Instant answers from SOPs, formularies, and clinical guidelines
Multi-channel access via web, mobile, and WhatsApp
Secure, role-based access control
Continuous learning from new documents and updates
Business Outcome
8x faster access to clinical and administrative information
75% reduction in time spent searching for SOPs and policies
24/7 knowledge availability without burdening any team
Reduce knowledge loss from high staff turnover
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Learning & Development

AI Mentor — Learning & Development for Healthcare Staff

Generic training programs are no longer enough. Elitery builds AI agents that act as personal mentors for medical and administrative staff — setting individual learning goals, tracking progress, and guiding professional development through tools they already use daily.

Features
Personalized learning paths per role and department
Progress tracking for clinical competency programs
24/7 AI mentoring for nurses, doctors, and admin staff
Integration with existing hospital training platforms
Automated reporting for management
Business Outcome
Accelerate workforce readiness for new staff
Improve consistency in clinical and administrative training
Reduce manual training effort for HR & Learning teams
Support continuous professional development at scale

Know the Threat. Own the Response.

Healthcare institutions are among the most targeted sectors for cyberattacks globally. Here is how Elitery protects your systems, your staff, and your patients.

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Ransomware: When Hospitals Cannot Afford to Stop
Ransomware shuts down EMR systems and puts patient safety at direct risk.
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Initial CompromiseLateral MovementClinical Systems EncryptedHospital Operations Halted
How Elitery Responds

Immutable backups and network containment stop ransomware before it reaches critical clinical systems. EDR with automatic rollback neutralizes threats at device level. Our 24/7 SOC accelerates detection and containment using AI-assisted analysis and automated playbooks. Elicovery DRaaS ensures rapid system restoration to minimize clinical downtime.

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Data Exfiltration: Patient Records Are a Prime Target
Medical records are among the most valuable data on the dark web.
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Unauthorized Access GainedPatient Data IdentifiedSilent ExfiltrationData Breach & UU PDP Violation
How Elitery Responds

DLP policies monitor and block abnormal data transfers across cloud storage, USB, and proxy. File sensitivity labeling identifies high-risk data movement. Traffic volume analysis detects anomalous upload behavior outside office hours. Legal and compliance reporting is triggered immediately upon confirmed breach.

Data Loss Prevention (DLP) Digital Threat Monitoring Security Operation Center (SOC) ISO/IEC 27001 Compliance Logging
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Phishing: Targeting Medical Staff Credentials
A single successful attack can compromise patient records at scale.
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Deceptive Email Sent to Medical StaffCredentials HarvestedClinical System AccessedPatient Data Compromised
How Elitery Responds

Domain reputation scoring and email threat analysis detect phishing attempts before they reach staff. EDR monitors endpoint activity for suspicious behavior post-click. Our 24/7 SOC correlates alerts and responds immediately. Security awareness training reduces human risk across clinical and administrative teams.

Endpoint Protection Security Operation Center (SOC) Digital Threat Monitoring Security Awareness Training
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Account Takeover: Unauthorized Access to Clinical Systems
MFA fatigue and session hijacking bypass even strong authentication.
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Credential Theft / MFA FatigueUnauthorized System AccessPatient Data Accessed / Clinical Records Manipulated
How Elitery Responds

Geo-velocity detection flags impossible travel and suspicious login patterns. Credential leak monitoring identifies compromised identities before exploitation. Privileged Access Management limits the blast radius of any compromised account. Security awareness training equips staff to recognize and report MFA fatigue attempts.

Privileged Access Management (PAM) Digital Threat Monitoring Security Operation Center (SOC) Security Awareness Training
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Insider Threat: Protecting Patient Data from Within
Unauthorized internal access is one of healthcare's most persistent risks.
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Abnormal Internal Access PatternSensitive Patient Data AccessedUnauthorized Data Copy / LeakUU PDP Violation
How Elitery Responds

UEBA behavioral analytics continuously monitors staff activity and flags deviations from normal patterns. DLP policies restrict and monitor access to sensitive patient data. Privileged Access Management enforces least-privilege access across all clinical systems. Full audit logs ensure complete accountability for every data access event.

UEBA Behavioral Analytics Data Loss Prevention (DLP) Privileged Access Management (PAM) Security Operation Center (SOC)

Why Indonesian Healthcare Institutions Choose Elitery

More than a vendor. A long-term managed services partner that understands the complexity of healthcare IT operations in Indonesia.

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Proven Healthcare Track Record

Trusted by leading healthcare institutions and government health agencies across Indonesia since 2011. Managing mission-critical clinical systems accessed by millions of patients daily.

200M+Patient records secured without downtime
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UU PDP & Kemenkes Compliance Ready

Every solution designed around Indonesian healthcare regulatory requirements. From patient data protection under UU PDP No. 27/2022 to Kemenkes digital health governance standards.

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100% Certified Engineers

Every engineer holds internationally recognized certifications. Backed by 15 years of managed service experience across Indonesia's most demanding operational environments.

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24/7 Operations. No Exceptions.

Healthcare never sleeps and neither do we. Proven SLAs, rapid incident response, and dedicated technical account managers for every client.

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Sovereign Infrastructure

Our Tier III certified data center in Indonesia ensures patient data never leaves the country. Fully aligned with Kemenkes data residency requirements.

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Satu Sehat & BPJS Integration Ready

Elitery provides cloud infrastructure and managed services expertise to support seamless integration with Satu Sehat and BPJS systems. Helping healthcare facilities meet Kemenkes digital health mandates without burdening internal IT teams.

Google Cloud Managed Service Provider Google Cloud Managed Security Services Provider Google Cloud Premier Partner AWS AWS Solution Provider Program

Client Stories

See how Indonesian healthcare institutions use Elitery to secure, modernize, and scale their digital health operations.

SUCCESS STORY · MANAGED CLOUD
Gov. Health Institution One of Indonesia's Largest Government Health Institutions

200 Million Patient Records. Zero Downtime. Serving Indonesians Around the Clock.

One of Indonesia's largest government health institutions partnered with Elitery to manage and secure their critical health application infrastructure. Ensuring 200M+ patient records remain accessible, protected, and compliant with Kemenkes requirements — without a single disruption to public health services.

200M+Patient Records Secured
99.9%System Uptime
24/7Managed Operations
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Hospital Infrastructure
SUCCESS STORY · DISASTER RECOVERY
Vertical Hospital One of Indonesia's National Vertical Hospitals

Mission-Critical Hospital Systems Protected. Patient Care Never Interrupted.

One of Indonesia's national vertical hospitals partnered with Elitery to implement Disaster Recovery as a Service for their critical clinical systems including EMR, pharmacy, and billing. Ensuring rapid failover and data recovery aligned to Kemenkes data residency requirements. Patient care continues even when primary systems fail.

75%RTO Reduced
RegulationData Compliant
24/7DR Monitoring & Support
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Hospital Operations
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