Central Java Provincial Government Collaborates with Elitery to Provide Integrated and Accessible Reporting Solution
Highlights
- The Central Java Provincial Government (Pemprov Jateng) collaborated with Elitery to provide an integrated and accessible reporting solution.
- The solution, called SiPANDU, uses WhatsApp as a reporting channel, chatbot, and helpdesk to provide easy access in delivering all information that is equipped with a dashboard to collect and monitor data so that it can be integrated well.
- SiPANDU has helped Pemprov Jateng to collect all data on the health conditions of the community, which has helped them to take the necessary actions to prevent the widespread spread of COVID-19.
Challenge
During the COVID-19 pandemic, the government is required to take quick action to prevent the widespread spread of the virus. The Central Java Provincial Government is concerned about the situation and realizes that they need a ready-to-use system to collect all data about the health conditions of their community so that the government can take the necessary actions, quickly and specifically. Additionally, the system must be user-friendly for both the government and the public.
Solution
Elitery provides an end-to-end reporting solution that includes WhatsApp as a reporting channel, chatbot, and helpdesk to provide easy access in delivering all information that is equipped with a dashboard to collect and monitor data so that it can be integrated well. This integrated reporting information system is a reporting solution that is equipped with a ticket system so that it makes it easier for helpdesk or support to escalate reports that enter the dashboard.
Benefits
With SiPANDU, the Central Java Provincial Government can take a step further to collect all data on the health conditions of the community. This helps them to take the necessary actions to prevent the widespread spread.
The Department of Communication and Informatics of Central Java (Diskominfo Jateng) is a government agency that is responsible for the administration of communication and information technology, cryptography, and statistics in Central Java.
The Department of Communication and Informatics of Central Java (Diskominfo Jateng) is a government agency that is responsible for the administration of communication and information technology, cryptography, and statistics in Central Java.
Highlights
- The Central Java Provincial Government (Pemprov Jateng) collaborated with Elitery to provide an integrated and accessible reporting solution.
- The solution, called SiPANDU, uses WhatsApp as a reporting channel, chatbot, and helpdesk to provide easy access in delivering all information that is equipped with a dashboard to collect and monitor data so that it can be integrated well.
- SiPANDU has helped Pemprov Jateng to collect all data on the health conditions of the community, which has helped them to take the necessary actions to prevent the widespread spread of COVID-19.
Challenge
During the COVID-19 pandemic, the government is required to take quick action to prevent the widespread spread of the virus. The Central Java Provincial Government is concerned about the situation and realizes that they need a ready-to-use system to collect all data about the health conditions of their community so that the government can take the necessary actions, quickly and specifically. Additionally, the system must be user-friendly for both the government and the public.
Solution
Elitery provides an end-to-end reporting solution that includes WhatsApp as a reporting channel, chatbot, and helpdesk to provide easy access in delivering all information that is equipped with a dashboard to collect and monitor data so that it can be integrated well. This integrated reporting information system is a reporting solution that is equipped with a ticket system so that it makes it easier for helpdesk or support to escalate reports that enter the dashboard.
Benefits
With SiPANDU, the Central Java Provincial Government can take a step further to collect all data on the health conditions of the community. This helps them to take the necessary actions to prevent the widespread spread.
