Industry Solution · Government

Accelerate Your Digital Transformation. Build Public Trust That Lasts

From central ministries to regional governments — Elitery secures, manages, and modernizes critical government IT infrastructure so public services run reliably, safely, and without disruption.

Government & Public Service — Elitery

The Growing Complexity of Government IT in Indonesia

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Government Websites Under Constant Attack

Government websites are prime targets for defacement, gambling content injection, and ransomware attacks. Every undetected incident damages institutional reputation and disrupts public services.

4,071 government website defacement cases recorded by BSSN in 2024
7,347 regional government service applications currently vulnerable to cyberattacks (BSSN, 2025)
30x increase in web defacement incidents recorded in 2024 (BSSN)
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Fragmented Security Across Institutions

Central and regional government institutions operate with inconsistent security postures. Some have dedicated IT teams. Many do not. Without centralized monitoring, threats spread undetected across the entire government ecosystem.

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Legacy Infrastructure Slowing Public Services

Aging on-premise systems slow down public service delivery and create compliance gaps. Migrating to the cloud without disrupting active public-facing services requires expertise most government IT teams do not have in-house.

60–80% of IT budgets consumed by legacy system maintenance (Gartner, 2024)
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Lack of Real-Time Visibility Across Public Facilities

Smart city initiatives and public service monitoring require centralized real-time visibility. Without integrated systems, traffic anomalies, public incidents, and service disruptions go undetected until it is too late.

End-to-End IT Managed Services Built for Government

From securing digital public services to enabling smarter city operations. Every solution is designed around the unique needs of Indonesian government institutions.

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Managed Cloud

Cloud Managed Services

Optimize, monitor, and scale government IT infrastructure with certified engineers operating 24/7. From migration of critical ministerial systems to ongoing performance management. Ensuring high availability for public-facing digital services accessed by millions of citizens.

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Cybersecurity

Managed Security Services

Centralized cyber defense across endpoint, network, and cloud. 24/7 SOC monitoring protects government institutions from ransomware, defacement, and data breaches. Fully aligned to BSSN cybersecurity frameworks and national incident reporting requirements.

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Business Continuity

Disaster Recovery as a Service

Business continuity for critical government systems. Elicovery ensures rapid failover and data recovery. Keeping public services running even when primary data centers fail. Fully aligned to national data sovereignty requirements.

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Citizen Reporting

SiPANDU

Sistem Informasi Laporan Terpadu
A WhatsApp-based citizen reporting system that transforms how regional governments receive, manage, and respond to public complaints. Simple for citizens. Powerful for administrators.

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Smart City

SiPANON

Sistem Pemantauan dan Analisa Objek Lalu Lintas
AI-powered traffic monitoring that detects counterflow, idling, and violations in real time. Enabling faster follow-up action across city networks.

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Infrastructure

ElitCloud

Flexible private and public cloud infrastructure built for government compliance and performance demands. Choose from three deployment models: Public, Private at your site, or Private at Elitery's Tier IV Data Center. All fully managed by certified engineers 24/7.

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AI for Government. Ready to Deploy.
No Experiments.

Elitery delivers AI solutions designed not for proof of concept — but for real government operations. All built, deployed, and monitored end-to-end by Elitery.

🤖 AI-Powered

EliteShield — Managed Cybersecurity for Government Websites

Government websites are prime targets for defacement, gambling content injection, and malware attacks. Most institutions only find out when it goes viral — hours after the damage is done. EliteShield detects threats in under 15 minutes, auto-generates BSSN incident reports, and restores servers in under 4 hours. No installation. No additional IT resources needed.

<15 MinThreat Detection
<4 HoursServer Recovery
AutoBSSN Report
0Manual Reports
🛡️ JAGA 📋 LAPOR 🔧 PULIHKAN
EliteShield Essential
HargaRp 25.000.000 / 6 bulan
PengadaanLangsung
ManagementFull Managed
Resource ClientTidak diperlukan
EliteShield Advanced
HargaRp 195.000.000 / tahun
PengadaanLangsung
ManagementFull Managed
Resource ClientTidak diperlukan

✅ Pengadaan Langsung — tanpa proses tender panjang. Full managed, tanpa kebutuhan resource tambahan dari sisi client.

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Sovereign AI Ops — Agentic AI, Fully Managed

Most government institutions stop at AI pilot projects. Elitery goes further — building, deploying, and governing AI agents that run in real operations. Your data stays within your chosen infrastructure. Every agent operates with full audit trails. All costs tracked, attributed, and optimized.

On-Premise Private Cloud Public Cloud Your Choice. Your Control.
Talk to Our Expert →
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AssessMap processes and identify highest-value AI opportunities before a single line of logic is written.
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BuildFirst AI agent live in 1 day. No code. No developers needed.
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MonitorEvery agent, every output, every cost watched 24/7. Real-time alerts before issues reach operations.
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OptimizeAgents get smarter over time. Costs go down. Control goes up.
AI Agent Development

Build AI Agents tailored to your business.

Design and deploy AI Agents connected to your enterprise knowledge, applications, and business processes.

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Business Process Automation

Automate repetitive workflows with AI.

Transform manual business processes into intelligent, automated workflows across your organization.

Use Cases Ready for Government

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Elipedia — Knowledge Management System

Centralize all organizational knowledge — delivering accurate answers to every civil servant 24/7.

8x Faster Access75% Less Search Time24/7 Available
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AI Mentor — Learning & Development

Personal AI mentors for civil servants — setting goals, tracking progress, and guiding career growth.

110,000+ Users200+ Orgs24/7 AI Mentoring
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AI Agent for Reporting & Compliance

Automate repetitive government reporting workflows. From daily operational reports to regulatory compliance submissions — AI handles the manual work.

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AI Agent for Citizen Services

Handle routine citizen inquiries across WhatsApp, web, and government portals. Reducing response time without adding headcount.

Know the Threat. Own the Response.

Indonesian government institutions face a growing wave of sophisticated cyberattacks. Here is how Elitery addresses each one.

01
Web Defacement & Gambling Injection
Government websites hijacked with gambling ads, illegal redirects, and defaced pages.
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Website Vulnerability ExploitedMalicious Content InjectedPublic Trust DamagedBSSN Compliance Violated
How Elitery Responds

EliteShield scans continuously across 11 threat modules — detecting defacement, gambling injection, and malware in under 15 minutes. Automated BSSN incident reports are generated immediately. Remediation scripts are ready for one-click execution. Server is restored in under 4 hours without rebuilding from scratch.

EliteShield Security Operation Center (SOC) Web Application Firewall (WAF)
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Ransomware: Disrupting Public Services
The 2024 PDNS attack impacted 282 agencies across 52 ministries nationwide.
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Initial CompromiseLateral MovementCritical Systems EncryptedPublic Services Halted
How Elitery Responds

EDR with automatic rollback neutralizes ransomware at device level before it reaches critical systems. Network containment isolates infected segments instantly. Immutable backups ensure rapid data recovery. Our 24/7 SOC accelerates detection and containment using AI-assisted analysis and automated playbooks.

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DDoS Attack: Taking Down Public Services
Flooding attacks overwhelm government web infrastructure and take down citizen portals.
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Massive Traffic FloodServer OverwhelmedPublic Portal DownCitizen Services Disrupted
How Elitery Responds

SOAR logic engine automatically triggers WAF blocking rules in real time. Geo-IP profiling identifies and filters malicious traffic sources. Traffic monitoring detects anomalies before services are fully impacted. Continuous tuning ensures WAF rules stay effective against evolving attack patterns.

Web Application Firewall (WAF) Security Operation Center (SOC) DDoS Protection
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Data Exfiltration: Leaking Citizen Data
KTP, tax records, health data, and social welfare information silently exfiltrated.
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Unauthorized Access GainedCitizen Data IdentifiedSilent ExfiltrationData Breach Reported
How Elitery Responds

DLP policies monitor and block abnormal data transfers across cloud storage, USB, and proxy. File sensitivity labeling identifies high-risk data movement. Traffic volume analysis detects anomalous upload behavior outside office hours. Legal and compliance reporting is triggered immediately upon confirmed breach.

Data Loss Prevention (DLP) Digital Threat Monitoring Security Operation Center (SOC) ISO/IEC 27001 Compliance Logging
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Phishing: Targeting Civil Servant Credentials
ASN credentials targeted to gain unauthorized access to government systems.
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Deceptive Email Sent to ASNCredentials HarvestedGovernment System AccessedData Compromised
How Elitery Responds

Domain reputation scoring and email threat analysis detect phishing attempts before they reach civil servants. EDR monitors endpoint activity for suspicious behavior post-click. Our 24/7 SOC correlates alerts and responds immediately. Security awareness training reduces human risk across all government levels.

Endpoint Protection Security Operation Center (SOC) Digital Threat Monitoring Security Awareness Training

Why Indonesian Government Institutions Choose Elitery

More than a vendor. A long-term managed services partner with proven experience across central ministries and regional governments throughout Indonesia.

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Proven Government Track Record

Trusted by Indonesia's leading ministries and regional governments since 2011. A core part of 10 National Strategic Projects impacting millions of Indonesians.

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BSSN & National Compliance Ready

Every solution aligned to BSSN cybersecurity frameworks, Kominfo digital governance standards, and national data sovereignty requirements. We help government institutions maintain continuous compliance.

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100% Certified Engineers

Every engineer holds internationally recognized certifications. Backed by 15 years of managed service experience across Indonesia's most demanding government environments.

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24/7 Operations. No Exceptions.

Public services never sleep and neither do we. Proven SLAs, rapid incident response, and dedicated technical account managers for every client.

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Sovereign Infrastructure

Our Tier III certified data center in Indonesia ensures government data never leaves the country. Fully aligned with national data sovereignty requirements.

Client Stories

See how Indonesian government institutions use Elitery to modernize, secure, and scale their digital public services.

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SUCCESS STORY · MANAGED CLOUD

99.5% SLA Achieved. Cloud Migration That Transformed Government Productivity.

Elitery migrated and managed PUPR's cloud infrastructure using Google Cloud Compute Engine and Apigee integration. Eliminating unused VMs, optimizing resource allocation, and improving SLA from unstable on-premise to 99.5% uptime at significantly reduced operational cost.

99.5%SLA Achieved
30%Cost Reduction
24/7Managed Ops
Read More →
Government Infrastructure
SUCCESS STORY · SMART CITY · ELIVISION

AI-Powered Traffic Monitoring for Safer and Smarter Urban Mobility.

Elitery collaborated with the Provincial Government of West Java to implement SiPANON, an AI-powered traffic monitoring platform that transforms CCTV footage into real-time operational insights. By combining intelligent video analytics, live dashboards, and automated alerts, operators can respond faster to traffic incidents while supporting data-driven transportation planning.

4Elibox Installed
Real-TimeTraffic Monitoring
AI AnalyticsVehicle Detection & Alerts
Read More →
Students Learning
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