Transforming National Religious Services through the Pusaka Superapp on AWS Cloud Infrastructure
Highlights
- Migrated over 10 fragmented applications into a single, unified Pusaka Superapp on AWS with zero downtime
- Achieved 24/7 high availability and stable performance, even during national peak usage periods
- Delivered 46% annual infrastructure cost savings through cloud optimization and managed services
Challenge
Before the digital transformation, Kemenag’s services were distributed across more than ten separate applications, resulting in inconsistent user experiences and complex access for both citizens and ASN. The existing on-premises infrastructure lacked scalability to support nationwide usage, particularly during critical peak hours such as daily ASN attendance submissions.
Manual processes for patching, backup, and system monitoring increased the risk of downtime, while the absence of automated load balancing created frequent performance bottlenecks. Limited real-time visibility into system performance and infrastructure costs further complicated service management. Without modernization, Kemenag faced significant risks of nationwide service disruption and data security vulnerabilities.
Solution
To address scalability challenges and fragmented services, Kemenag RI collaborated with Elitery, an AWS Advanced Tier Services Partner. Elitery began with an initial assessment of the on-premise infrastructure to evaluate application readiness, capacity requirements, and operational risks. Based on this assessment, Elitery designed a secure, minimal-disruption migration plan and established a unified, manageable cloud architecture for the Pusaka Superapp.
The migration process was executed in stages using a “lift-and-optimize” approach, ensuring that running services remained operational without downtime. During this phase, Elitery leveraged core AWS services: Amazon EC2 for elastic computing foundations, Amazon RDS for managed databases, Amazon S3 for high durability storage, Elastic Load Balancing to maintain availability, and Amazon CloudFront to accelerate user access across Indonesia. Once workloads were shifted to AWS, Elitery implemented further modernization, including Auto Scaling Groups to manage EC2 instances automatically, containerization to speed up application deployment, and enhanced observability through Amazon CloudWatch.
As a Managed Services Partner, Elitery provided continuous support beyond the migration. This included 24/7 monitoring, incident handling, patch updates, automated backups, and security hardening using AWS IAM and AWS WAF. Elitery also helped optimize costs using AWS Trusted Advisor and Cost Explorer to ensure efficient resource usage. With this approach, the Pusaka Superapp now operates in a stable, secure AWS environment ready to handle the growth of national users.
Result and Benefit
Elitery successfully completed the architecture design, migration, and implementation of the Pusaka Superapps for the Ministry of Religious Affairs in just four days, addressing key challenges related to the Ministry’s legacy infrastructure, which lacked scalability and frequently experienced performance degradation during peak usage periods. The structured migration approach ensured that all services remained operational without downtime, preventing any disruption to public services and ASN (civil servant) activities. Once running on AWS, Elitery optimized the platform through auto-scaling, load balancing, and rightsizing, enabling the Pusaka Superapps to achieve 24/7 availability with consistent performance, including during high-traffic periods such as morning attendance. Consolidating multiple standalone applications into a single integrated platform further improved operational efficiency and accelerated service response times.
Through its cost optimization strategy and 24/7 managed services support, Elitery helped the Ministry achieve 46% annual cost savings compared to the previous infrastructure. Services such as automated patching, scheduled backups, proactive monitoring, and strengthened AWS security controls ensure that the platform remains secure, stable, and easy to manage over the long term. This AWS-powered transformation delivers direct value to the Ministry, enhancing national digital service performance, reducing operational overhead, and establishing a scalable, cost-efficient infrastructure foundation for the future.
The Ministry of Religious Affairs of the Republic of Indonesia (Kementerian Agama / Kemenag RI) is a government institution responsible for delivering public services in religious affairs and faith-based education across Indonesia. Serving millions of citizens, students, and government employees (ASN) every day, Kemenag operates at a nationwide scale. As user volumes and service complexity continue to increase, the need for a unified, reliable, secure, and consistently accessible digital platform has become essential to supporting modern public service delivery.
The Ministry of Religious Affairs of the Republic of Indonesia (Kementerian Agama / Kemenag RI) is a government institution responsible for delivering public services in religious affairs and faith-based education across Indonesia. Serving millions of citizens, students, and government employees (ASN) every day, Kemenag operates at a nationwide scale. As user volumes and service complexity continue to increase, the need for a unified, reliable, secure, and consistently accessible digital platform has become essential to supporting modern public service delivery.
Highlights
- Migrated over 10 fragmented applications into a single, unified Pusaka Superapp on AWS with zero downtime
- Achieved 24/7 high availability and stable performance, even during national peak usage periods
- Delivered 46% annual infrastructure cost savings through cloud optimization and managed services
Challenge
Before the digital transformation, Kemenag’s services were distributed across more than ten separate applications, resulting in inconsistent user experiences and complex access for both citizens and ASN. The existing on-premises infrastructure lacked scalability to support nationwide usage, particularly during critical peak hours such as daily ASN attendance submissions.
Manual processes for patching, backup, and system monitoring increased the risk of downtime, while the absence of automated load balancing created frequent performance bottlenecks. Limited real-time visibility into system performance and infrastructure costs further complicated service management. Without modernization, Kemenag faced significant risks of nationwide service disruption and data security vulnerabilities.
Solution
To address scalability challenges and fragmented services, Kemenag RI collaborated with Elitery, an AWS Advanced Tier Services Partner. Elitery began with an initial assessment of the on-premise infrastructure to evaluate application readiness, capacity requirements, and operational risks. Based on this assessment, Elitery designed a secure, minimal-disruption migration plan and established a unified, manageable cloud architecture for the Pusaka Superapp.
The migration process was executed in stages using a “lift-and-optimize” approach, ensuring that running services remained operational without downtime. During this phase, Elitery leveraged core AWS services: Amazon EC2 for elastic computing foundations, Amazon RDS for managed databases, Amazon S3 for high durability storage, Elastic Load Balancing to maintain availability, and Amazon CloudFront to accelerate user access across Indonesia. Once workloads were shifted to AWS, Elitery implemented further modernization, including Auto Scaling Groups to manage EC2 instances automatically, containerization to speed up application deployment, and enhanced observability through Amazon CloudWatch.
As a Managed Services Partner, Elitery provided continuous support beyond the migration. This included 24/7 monitoring, incident handling, patch updates, automated backups, and security hardening using AWS IAM and AWS WAF. Elitery also helped optimize costs using AWS Trusted Advisor and Cost Explorer to ensure efficient resource usage. With this approach, the Pusaka Superapp now operates in a stable, secure AWS environment ready to handle the growth of national users.
Result and Benefit
Elitery successfully completed the architecture design, migration, and implementation of the Pusaka Superapps for the Ministry of Religious Affairs in just four days, addressing key challenges related to the Ministry’s legacy infrastructure, which lacked scalability and frequently experienced performance degradation during peak usage periods. The structured migration approach ensured that all services remained operational without downtime, preventing any disruption to public services and ASN (civil servant) activities. Once running on AWS, Elitery optimized the platform through auto-scaling, load balancing, and rightsizing, enabling the Pusaka Superapps to achieve 24/7 availability with consistent performance, including during high-traffic periods such as morning attendance. Consolidating multiple standalone applications into a single integrated platform further improved operational efficiency and accelerated service response times.
Through its cost optimization strategy and 24/7 managed services support, Elitery helped the Ministry achieve 46% annual cost savings compared to the previous infrastructure. Services such as automated patching, scheduled backups, proactive monitoring, and strengthened AWS security controls ensure that the platform remains secure, stable, and easy to manage over the long term. This AWS-powered transformation delivers direct value to the Ministry, enhancing national digital service performance, reducing operational overhead, and establishing a scalable, cost-efficient infrastructure foundation for the future.