Digital Transformation of the Pusaka Super Apps Service through AWS Cloud Infrastructure at an Indonesian Government Ministry
Highlights
- Seamless cloud migration with zero downtime and optimized infrastructure on AWS.
- Integrated 10+ services into one Superapps platform to improve user experience.
- 24/7 reliable performance for millions of users with auto-scaling and full IT support.
Challenge
Before the digital transformation, their services were spread across multiple standalone applications, resulting in an inconsistent and fragmented user experience. The existing on-premise infrastructure also posed several major challenges:
High operational costs due to physical server maintenance
Limited scalability to handle traffic spikes
Performance bottlenecks during peak hours, especially on the civil servant attendance feature
Constraints in performance and service availability for users nationwide
Solution
To address the challenge of fragmented services, the Ministry launched a Superapps platform as an integrated hub for religious information, education, scholarships, training, civil servant attendance, and other public services. To support millions of users, Elitery designed and manages a scalable, secure, and cost-efficient AWS cloud infrastructure.
Zero-downtime migration to AWS
Flexible and cost-effective infrastructure
24/7 technical support
Optimized support for applications and services
With this solution, Elitery ensures that the Pusaka Superapps remains accessible anytime to citizens and civil servants across Indonesia—with high performance and maximum efficiency.
Result and Benefit
The Pusaka Superapps, developed by one of Indonesia’s government ministries, is accessible 24/7 by citizens and civil servants across the country—delivering a fast, stable, and integrated user experience.
Improved application performance during peak traffic
Integration of over 5 core services—previously spread across 10+ separate applications—into a single Superapps platform
Zero downtime during migration from on-premise infrastructure to the cloud
Cost efficiency by migrating to the cloud and eliminating the need for hardware investment and physical maintenance
20+ EC2 instances managed automatically
Auto-scaling strategy successfully optimized operational costs by increasing infrastructure capacity during peak hours (e.g., civil servant attendance feature) and scaling down during off-hours for non-critical services
24/7 IT support ensures smooth operations
Seamless access for millions of users, including the general public and civil servants, with no service disruption
This government institution is responsible for managing religious affairs and faith-based education across Indonesia. With nationwide service coverage, serving millions of citizens and civil servants daily, digital transformation has become a key pillar in enhancing efficiency and ensuring equitable access to public services.
This government institution is responsible for managing religious affairs and faith-based education across Indonesia. With nationwide service coverage, serving millions of citizens and civil servants daily, digital transformation has become a key pillar in enhancing efficiency and ensuring equitable access to public services.
Highlights
- Seamless cloud migration with zero downtime and optimized infrastructure on AWS.
- Integrated 10+ services into one Superapps platform to improve user experience.
- 24/7 reliable performance for millions of users with auto-scaling and full IT support. Ask ChatGPT
Challenge
Before the digital transformation, their services were spread across multiple standalone applications, resulting in an inconsistent and fragmented user experience. The existing on-premise infrastructure also posed several major challenges:
High operational costs due to physical server maintenance
Limited scalability to handle traffic spikes
Performance bottlenecks during peak hours, especially on the civil servant attendance feature
Constraints in performance and service availability for users nationwide
Solution
To address the challenge of fragmented services, the Ministry launched a Superapps platform as an integrated hub for religious information, education, scholarships, training, civil servant attendance, and other public services. To support millions of users, Elitery designed and manages a scalable, secure, and cost-efficient AWS cloud infrastructure.
Zero-downtime migration to AWS
Flexible and cost-effective infrastructure
24/7 technical support
Optimized support for applications and services
With this solution, Elitery ensures that the Pusaka Superapps remains accessible anytime to citizens and civil servants across Indonesia—with high performance and maximum efficiency.
Result and Benefit
The Pusaka Superapps, developed by one of Indonesia’s government ministries, is accessible 24/7 by citizens and civil servants across the country—delivering a fast, stable, and integrated user experience.
Improved application performance during peak traffic
Integration of over 5 core services—previously spread across 10+ separate applications—into a single Superapps platform
Zero downtime during migration from on-premise infrastructure to the cloud
Cost efficiency by migrating to the cloud and eliminating the need for hardware investment and physical maintenance
20+ EC2 instances managed automatically
Auto-scaling strategy successfully optimized operational costs by increasing infrastructure capacity during peak hours (e.g., civil servant attendance feature) and scaling down during off-hours for non-critical services
24/7 IT support ensures smooth operations
Seamless access for millions of users, including the general public and civil servants, with no service disruption