Bakmi GM Increases Company Revenue by 25% with Integrated IT Infrastructure
Highlights
- Bakmi GM's IT infrastructure is now integrated. This allows Bakmi GM's internal team to focus on their business expansion plans.
- Bakmi GM can provide better customer service to its customers. With Elitery's solution, Bakmi GM can now provide real-time updates from the point of sale and real-time order system from the online food delivery service.
Challenge
Bakmi GM’s current IT infrastructure was not sufficient to connect all of its outlets and to support real-time updates and order systems. This inadequate IT infrastructure caused several problems, including:
- Difficulty in managing business operations.
- Difficulty in conducting data analysis.
- Difficulty in providing the best customer service.
Solution
Elitery helped Bakmi GM build a new, more robust and integrated IT infrastructure. Elitery also monitors Bakmi GM’s IT infrastructure on a regular basis to ensure that everything is running smoothly.
Benefits
With Elitery’s solution, Bakmi GM’s IT infrastructure is now integrated. This allows Bakmi GM’s internal team to focus on their business expansion plans. Bakmi GM has successfully increased company revenue and the opening of new outlets by 25% in one year. Bakmi GM can also provide better customer service to its customers.
PT. Griya Mie Sejati (Bakmi GM) is an authentic noodle restaurant chain that was founded in 1959. Bakmi GM has over 40 outlets in Jakarta, Bandung, and Surabaya. Bakmi GM serves over 30,000 customers per day at their outlets, delivery service, and food trucks. Bakmi GM is known for its authentic noodles, made with high-quality ingredients and traditional recipes. Bakmi GM is also known for its quick and friendly service.
Bakmi GM has grown steadily over the years, and it is now one of the most popular noodle restaurants in Indonesia. The company has a loyal following of customers who appreciate the quality of the food and the friendly service. Bakmi GM is also a popular choice for tourists, and it is often featured in travel guides.
PT. Griya Mie Sejati (Bakmi GM) is an authentic noodle restaurant chain that was founded in 1959. Bakmi GM has over 40 outlets in Jakarta, Bandung, and Surabaya. Bakmi GM serves over 30,000 customers per day at their outlets, delivery service, and food trucks. Bakmi GM is known for its authentic noodles, made with high-quality ingredients and traditional recipes. Bakmi GM is also known for its quick and friendly service.
Bakmi GM has grown steadily over the years, and it is now one of the most popular noodle restaurants in Indonesia. The company has a loyal following of customers who appreciate the quality of the food and the friendly service. Bakmi GM is also a popular choice for tourists, and it is often featured in travel guides.
Highlights
- Bakmi GM's IT infrastructure is now integrated. This allows Bakmi GM's internal team to focus on their business expansion plans.
- Bakmi GM can provide better customer service to its customers. With Elitery's solution, Bakmi GM can now provide real-time updates from the point of sale and real-time order system from the online food delivery service.
Challenge
Bakmi GM’s current IT infrastructure was not sufficient to connect all of its outlets and to support real-time updates and order systems. This inadequate IT infrastructure caused several problems, including:
- Difficulty in managing business operations.
- Difficulty in conducting data analysis.
- Difficulty in providing the best customer service.
Solution
Elitery helped Bakmi GM build a new, more robust and integrated IT infrastructure. Elitery also monitors Bakmi GM’s IT infrastructure on a regular basis to ensure that everything is running smoothly.
Benefits
With Elitery’s solution, Bakmi GM’s IT infrastructure is now integrated. This allows Bakmi GM’s internal team to focus on their business expansion plans. Bakmi GM has successfully increased company revenue and the opening of new outlets by 25% in one year. Bakmi GM can also provide better customer service to its customers.
