Justin Hamlin

Justin Hamlin, Sr. Technical Lead, SaaS Operations TIBCO Loyalty Lab

Justin Hamlin, Sr. Technical Lead, SaaS Operations TIBCO Loyalty Lab

Elitery is very Valuable member of the TIBCO Reward team, one we fave come to rely on very heavily. Since we started working with Elitery over 2 years ago, we have been able to increase overall response time and availability while enabling Elitery to work as an extension of our US-based Operations team.

Elitery is able to assist with 24×7 support of both our primary Operations team as well as other TIBCO Reward teams based around the world. This peace of mind has enabled our Operations team to focus on high-visibility projects while being confident that the day-to-day support and administration tasks are still being addressed in timely manner.

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